Social Security Field Offices Temporarily Suspend In-Person Services: What You Need to Know

The Social Security Administration (SSA) has taken an unusual step by temporarily closing seven Social Security field offices nationwide. Unlike previous closures that focused on hearing offices and unused spaces, these field offices typically serve as critical “walk-in” locations for essential Social Security benefits and services for eligible individuals.

What Social Security Services Are Affected?

These field offices have been key locations where people could:

• Apply for new or replacement Social Security cards
• Submit benefit applications for retirement or disability benefits
• Get Medicare assistance through Social Security
• Receive help with Social Security prescription drug support
• Check eligibility for various Social Security programs

How to Get Social Security Help During the Closure

If you need assistance with Social Security benefits or have questions about your eligibility, the SSA recommends:

• Calling the main Social Security helpline at 1-800-772-1213
• Using the TTY line at 1-800-325-0778
• Visiting the official Social Security Administration website for online services

Your Online Alternative: my Social Security account

Creating a my Social Security account can be a game-changer during these office closures. Whether you’re decades from retirement or approaching Social Security retirement age, this free and secure online platform offers numerous benefits.

What You Can Do Online with Social Security

For current benefit recipients, you can:

• Check your Social Security application status
• Request a replacement Social Security card
• Access your Social Security Statement
• Get personalized retirement benefit estimates
• Check spouse benefit eligibility and estimates

For those not yet receiving Social Security benefits, you can:

• Set up or change direct deposit for future benefits
• Obtain your Social Security 1099 form
• Update your address with the Administration
• Request a replacement card
• Check disability application status

Pro Tips Before Visiting a Social Security Office

Before heading out to any Social Security Administration location, always:

• Check the SSA’s Office Closings and Emergencies webpage
• Verify current service status for your local Social Security office
• Prepare alternative communication methods
• Have your Social Security number and identification ready

Remember, while these temporary closures might seem inconvenient, the Social Security Administration is working to provide multiple ways to access crucial services. Stay informed, use online resources, and don’t hesitate to call if you need personalized assistance with your Social Security benefits or eligibility questions.